Author: tms_admin

  • Follow Friday – Chillhop Music

    Follow Friday – Chillhop Music

    Studies have shown that listening to music while you are working that has words in it can easily distract you from the work at hand which is why instrumental music like movie soundtracks have been a long-time go-to for me. A while back though, my wife shared the Chillhop Music YouTube channel with me and I love it.

    The thing I really like about Chillhop Music is they’ve paired music that is great to work to with fun images that move just enough to be fun, but not distracting. One of my favorites is one that is currently one of their live streams that features a raccoon in his bedroom working/studying on his computer. I’ll embed it here so you can enjoy it.

    I typically find myself with Chillhop Music playing on my tablet while I’m working on my computer and it makes for a very productive atmosphere.

    Check them out and I hope you enjoy them!

    Follow Chillhop Music: YouTube | Website

    Follow Friday posts are posts where I highlight someone I follow as a way to promote and encourage other people.

  • Follow Friday – Gene Kim

    Follow Friday – Gene Kim

    I love to read, but I much parables to a straight textbook-style book when it comes to business-type books or personal growth books. For example, some of my favorite business-type/personal growth books are:

    If/when I write my personal development book that has been rolling around in the back of my mind, I’m definitely going to make it a parable-style book.

    Many companies are trying to become more agile and adopt a DevOps (or DevSecOps) mindset. If you are a leader in any of these companies (or an individual contributor for that matter), you need to read books by Gene Kim.

    The Phoenix Project: Most people who are considering a move to Agile have heard of The Phoenix Project and I would definitely recommend reading it to get an understanding of Agile and Lean principles.

    The DevOps Handbook: In his second book, Gene Kim definitely goes more practical and gets into the nuts and bolts. This is not a parable-style book. This one gets into the details of how (and why) to implement DevOps. When I was at my previous company, I lent this book to both our IT Audit lead as well as our Change Management lead to help get ahead of some of the objections that I knew would come if we were to fully implement Agile/DevOps practices.

    The Unicorn Project: Gene Kim returns to storytelling in his latest book as he dives into the story of Parts Unlimited as a group of rogues implement the Three Ways of DevOps. A lot of people haven’t heard about The Unicorn Project which is a shame because it is a fantastic book and a great companion to the other books.

    I hope this post was helpful, especially to those looking to implement Agile/Dev(Sec)Ops practices within their organizations.

    Follow Gene Kim: Website | Blog | Twitter

    Follow Friday posts are posts where I highlight someone I follow as a way to promote and encourage others.

  • Follow Friday – James Clear – Atomic Habits

    Follow Friday – James Clear – Atomic Habits

    “Obsess about the process, not the end results. You don’t get results by focusing on results, you get results by focusing on the actions that get results.”

    Craig Groeschel

    For those of you who know me or have been following me for a while, you know I’m a productivity nut. I have been studying productivity for close to 20 years. In teaching people about productivity, I have a handful of books that I typically recommend to people. I now have a new #1 book that I will be recommending, Atomic Habits by James Clear.

    I have read The Power of Habit by Charles Duhigg and thought it was a good book, but it didn’t take things quite far enough for me. In Atomic Habits, James Clear acknowledges Duhigg’s contribution and makes it clear he intends to build on top of what Duhigg has already stated. The build on top of Duhigg’s work is what gives Atomic Habits the extra edge I have been looking for in a book on habits.

    I don’t want to steal James’ thunder so I’m not going to go any further, however, what I will say is if you’re looking to make meaningful changes in your life, you need to get Atomic Habits by James Clear.

    Follow James: Atomic Habits Book | Website | Twitter | Instagram

    Follow Friday posts are posts where I highlight someone I follow as a way to promote and encourage other people.

    Note: some of the links provided in this blog post are what are called affiliate links meaning, if you click on them and proceed to purchase the item or subscribe to the service, I receive a small fee or potentially get SWAG from the vendor.

  • (Service)Now we’re Talking

    (Service)Now we’re Talking

    For those that know me personally, they know I have always been a software guy. I’m a developer by training and have always enjoyed software. Apart from a short stint at Arthur Andersen right after the dot-com bust (4 months before they got rid of my entire group several months before the Enron scandal) ConocoPhillips/Phillips 66 was the only company I worked for where what I did wasn’t directly related to what we sold as a company. Before working there, I had run my own software company Two Miles Solutions (I still keep it as a side gig). Before that, I had worked at Epic and WTS Paradigm (both are leading software companies in their respective industries).

    In a previous role at Phillips 66, I had been the platform owner for ServiceNow and had worked very closely with several folks, and had been very impressed with the quality of people I worked with. As I learned more about the company like their purpose statement (which I have seen them embody).

    We make the world of work, work better for people.

    I found with each piece I learned I aligned closer and closer to who they are as a company. For instance, their Code of Ethics could be boiled down into 3 simple words that resonate deeply with me. Integrity, Teamwork, and Trust.

    As I worked my way through the interview process, each person I interviewed with I was very impressed with and could envision myself working for very easily.

    The piece of information that sealed the deal was at the end of my last interview, the panel members asked me if I had any questions. I asked them

    “What is the question you wished you would have asked before joining ServiceNow? What is the answer to that question?”

    The panelist who answered didn’t skip a beat and addressed his major concern when he joined on whether or not ServiceNow was really a family as everyone said they were. He had come in from one of ServiceNow‘s partners so he felt like they had to treat him nicely because he was a partner. He spent the first 18 months of his 2 years at ServiceNow trying to disprove the premise they were all a family and he said he finally had to give up because he just couldn’t. They really were a family. That did it for me, I was sold.

    So there you have it. A lot of people guessed I had landed at ServiceNow as a Principal Success Architect in the Customer Outcomes organization. Well, pat yourself on the back, you were correct!

  • Hanging up the Shield

    Today is a bittersweet day for me. Today, I hang up the shield. After 10 years at Phillips 66 (Phillips 66 was spun off from ConocoPhillips in 2012, the split was announced a month after I started and I began working on the split at that point so I consider pretty much all of my time at ConocoPhillips as Phillips 66 work) I am moving on to a new opportunity starting on Monday, but before I go, I wanted to reflect on my time at Phillips 66. I have much to be thankful to Phillips 66 for. I started as an individual contributor and worked through several levels of leadership including functional leadership in some of our IT and company global events. I met some of the best people I’ve ever worked with in my entire 20-year career and was able to channel my passion for personal productivity into a group that is now one of the primary vehicles for end-user training at the company. I have been very blessed to have been at Phillips 66, my personal growth has been astronomical.

    As I move onto a new endeavor though, I want to speak to my friends, former employees, and mentees at Phillips 66. I meant it when I said I wanted to stay in touch. You are all phenomenal people and I am deeply grateful to have met you and I’m one of your biggest fans and hope you go on to crush all of your goals. Remember, I’m only a text/email/phone call away and I mean that.

    Keep Providing Energy and Improving Lives with Safety, Honor, & Commitment and I will be over here cheering you on!

  • Grandpa, you wouldn’t believe…

    (that’s me in the bottom left, my grandfather is in the top right)

    My paternal grandfather passed away in the summer of 2001, the year I graduated from Drake University and began my professional career. Thankfully, I was able to see him a few weeks before he passed away. He was a BRILLIANT man. There wasn’t a problem that man couldn’t solve if he put his mind to it. I’m pretty sure my, “there has got to be a better way of doing this” attitude was passed down to me from him. He was also a rascally old cuss as well and was more than willing to tell you how he felt about anything he had an opinion on. I have caught myself several times since he passed away wondering what he would think about the world we live in today. This is my letter to him, explaining where we find ourselves in 2021…

    Grandpa,
    You wouldn’t believe what the world has become like since you left…

    Remember how you used to work for Phillips Petroleum as an electrician, even working on Frank Phillps’ electric model train? You won’t believe it, but I work for Phillips 66 now.

    Remember those things called computers? You never had one in your house, but would you believe my phone is more powerful than any computer you ever encountered and it fits in my pocket? I can now have a video chat with anyone I want to anywhere in the world instantaneously because of the internet that was just gaining traction while you were still alive. It was my daughter’s birthday this week and mom got to watch Abbie unwrap her presents even though we are in Owasso and she’s in St. Louis! When I was in India back in 2019 I could video call with my wife (I wish you would have gotten to meet her!) even though there was an 11.5 hour time difference between us and I was half a world away.

    Remember how Jason and I used to have to be so quiet during the drive through Tulsa when we went to visit you because you were super cautious about our safety? You wouldn’t believe it, but we’re starting to see cars that can drive themselves so that people don’t even have to pay attention.

    You used to watch the news every night, now between the major news networks broadcasting 24 hours a day, the internet, and these apps (computer programs that run on our phones) called Facebook, Twitter, and others we now have “news” (really, a lot of it is just someone spouting off their opinion) constantly at our fingertips. You would think it would make us more informed but really it just makes everyone frustrated all the time with people they don’t agree with.

    Grandpa, you wouldn’t believe it, but shortly after you died, I went to work for a medical software company that has helped advance patient care drastically, yet in 2020 and into 2021 a new virus has ravaged the world and created a global pandemic like the 1918 flu pandemic you learned about in school. The pandemic forced the world to shut down which meant for a lot of the last year my kids have done a significant portion of their schooling completely virtual (through a computer screen, a video call with their whole classroom).

    The pandemic started with a worldwide “kumbaya, we can get through anything” moment as the world banded together to beat this virus, but you wouldn’t believe how isolated people became because of it, sitting alone or with just their family watching movies or working completely remotely over the internet and gobbling up news and opinions all day long. Partner the isolation with the fact that 2020 was an election year in the United States and we were sitting on a powder keg ready to explode.

    Then, the world watched as a white police officer knelt on a black man’s neck for nine minutes while he cried out for his momma and the fuse ignited and the world cried out, “WE HAVE HAD ENOUGH!” George Floyd was not the only person of color to tragically lose their life unjustly last year but it was the straw that broke the camel’s back and has led to some really good and VERY necessary conversations about systemic racism and the way our society’s laws and policies are stacked against people who are not white. The really sad part is, as time progressed the conversations and the fact we were having then became another issue that divided us as a country.

    As November rolled around bringing with it the US presidential election things got even dicier. Fueled by misinformation and wild accusations on both sides tempers flared even hotter and on January 6th, 2021 the unthinkable happened, a mob of people, in the name of patriotism, stormed the US Capitol during a sitting session of Congress, all while the world watched.

    We’ve got several vaccines now to help us fight the virus and some people are projecting that things might be back to normal soon, but grandpa, you wouldn’t believe where we’re at and how we got ourselves into this mess, too many people talking and definitely not enough people listening. I could really use your wisdom right now. I’m trying to be a voice of reason and banding together with like-minded folks looking for solutions instead of just complaining about all of the problems, but sometimes it’s just hard grandpa. I’m trying to make you proud, but I’m also trying to make this world a place I’m proud to hand over to my children and their generation.

    I miss you, grandpa,

    Jeff

    I’ve often heard it said, “if you wouldn’t treat your grandmother like that, don’t treat anyone else that way either,” but honestly a better question might be, “would your grandparents be proud of who you are online, would your children be proud when they’re older if they saw the things you post online and the way you talk to/about other people?”

  • Ask the Dumb Question…

    I recently made a post on LinkedIn that got a lot of attention and interactions so I wanted to take a moment to share it here and expound on it with a blog post.

    I’ve been in IT/Software Development troubleshooting problems for 20 years now and it never ceases to amaze me what question unlocks the answer to solving the problem at hand.

    I was on a troubleshooting call with my team and the other teams involved with troubleshooting an issue that has been plaguing one of our servers for months now. About halfway through the conversation I thought about asking a dumb question because I knew it really wouldn’t solve our problem.

    We were getting towards the end of the conversation and the only option we really had at that point was a Hail Mary type solution that no one was particularly fond of but was the only option we could see with the information we had.

    So I asked my dumb question…

    Which led to a question from one of the server experts on the call…

    Which led to an explanation that triggered a light bulb moment for the expert.

    Now we have a good path forward and our teams will hopefully be able to solve this longstanding issue today.

    As we hung up the phone last night I realized that in most of the troubleshooting situations I’ve found myself in over the years, it’s the seemingly dumb question that unlocks the resolution…

    LinkedIn post on asking the dumb question – 2/10/2021

    The post above got a lot of interaction (for me) and resonated with a lot of people. To expound on the post though, how do you ask the dumb question well?

    1. Don’t be known for the dumb question. This one should be pretty self-explanatory but if you’re known for asking the dumb questions, that’s not a good thing.
    2. Admit that it’s a dumb question. I’m not a big fan of the term “thinking outside the box” because I subscribe more to the concept of throwing away the box in the first place. Not everyone is there though so you may need to make sure people understand that you’re asking the question to spur on discussion, not because you feel the question has merit.
    3. As a leader, use the dumb question sparingly. In the scenario I described above, we had come to the point where we had pretty much exhausted all options. What was needed was something that would get people out of their current mental groove so they could look at the problem in a different light and see things they hadn’t seen before. In most cases, the grooves are there for a reason so knocking people out of the groove too often is just plain annoying.

    Two of the commenters on the post mentioned humility/vulnerability and while I wasn’t thinking in those terms when I asked the question, I think they’re on to something. If our teams see us willing to ask the dumb question and not always try to save face, how much better will they be because they’re willing to ask the dumb question because they’ve seen it modeled?

  • Resolutions Fade… Now What?

    Statistically speaking, more than likely, when (if?) you went to the gym this morning, the parking lot was probably a little emptier, you’ve had that tub of ice cream, or are already behind on some other resolution you set at the beginning of the year. As nice as it is that you can now get your favorite bench for International Chest Day (a.k.a. Monday) you’re probably pretty frustrated with yourself at this moment.

    Let yourself off the hook… and move forward…

    I’ve never been a fan of new year’s resolutions; what I am a big fan of is continuous improvement and building systems that move you towards your goals and who you want to be. When people ask me how to do that, one of the first tips I give them is to find that slack time in their schedule and find some small habit to implement.

    For me, from a personal improvement standpoint, my favorite slack time to take advantage of is that few minutes while my laptop is starting up in the morning. My coffee is always ready before I sit down so it truly is slack time. I always keep some business or personal improvement book on my desk and read a chapter as I’m waiting for my laptop to log in and my autostart applications (you are automatically starting the applications you use every day aren’t you?).

    As I mentioned above, they’re usually business or personal improvement books, however, I would recommend you start with either Tools of Titans or Tribe of Mentors by Tim Ferriss. Why do I recommend you start with one of these two books? Because they’re MASSIVE! Tools of Titans is 736 9″ x 7″ pages and Tribe of Mentors is 624 9″ x 7″ pages, these things are tomes. I want to teach you a lesson. A lot of people I talk to tell me they don’t have time to read when in reality they have plenty of time to read and by taking it in small bite-sized chunks anyone can get through these extremely large books, it may take you a year to get through one but, if you can get through one of these suckers those tiny little business parable books you have on your shelf will be nothing.

  • Follow Friday – Terry Brooks

    I don’t remember exactly when I received my first book by Terry Brooks. It had to be somewhere in the range of when I was 12 to 13 years old. I received a paperback copy of The Sword of Shannara as a gift from my parents because my parents knew I was into fantasy novels.

    My copies of the first and last Shannara books as well as a commemorative coin from the (virtual) ShannaraCon 2020

    Since that first book, Terry has written over 30 more works in the realm of the Four Lands culminating in his final book The Fall of Shannara: The Last Druid published 43 years after the first book. For fans of The Lord of the Rings, The Sword of Shannara will seem very similar, but it is a different book and is the first entry into a broad world that Terry has taken readers through for 43 years. The series was also turned into a TV show called The Shannara Chronicles as well which was an adaptation/amalgamation of several of the Shannara books.

    If you are looking for something to read and want to get sucked into a world of magic, elves, dwarves, & trolls, I would strongly encourage you to check out Terry Brooks, starting with The Sword of Shannara. Terry has a reading orders page on his website you can use to track your progress.

    Follow Terry: Website | Twitter | Instagram | Facebook | Reddit

    Follow Friday posts are posts where I highlight someone I follow as a way to promote and encourage other people.

  • Thoughts on Anchors and Iron

    Up to this point, as I’ve been relaunching my blog, I’ve been really consistent with my FollowFriday posts, this week though, I am going to forego my usual FollowFriday post and write from the heart.

    As I’ve watched what has gone on in our country and world over the last year or so, I’ve watched people tear each other apart through a computer/phone screen on the web and social media. I’ve watched people become people that if you would have shown them the future they never would have believed they would become. It has been a slow drift, almost imperceptible. As the pandemic started in 2020 we banded together, a true “We are the World” moment. Then, as more and more things happened last year between the tragedies surrounding George Floyd, Ahmad Arbury, & Breonna Taylor, the political tension stirred up by the US Elections, and the pandemic and virus that just won’t go away it seems like people slowly lost their grip on human decency. I’ve watched normally mild-mannered people completely vilify people on the other side of the aisle/issue that has them currently triggered spewing things I would have never thought they’d express.

    It breaks my heart to see it and recently, it has gotten me thinking quite a bit about anchors, those unmoving truths that keep us grounded. As a person of faith I’m reminded of verses like Hebrews 6:19a, talking about Jesus and the promises of God the author of the letter to the Hebrews says:

    We have this hope as an anchor for the soul, firm and secure.

    Hebrews 6:19a – NIV

    Faith is the most important anchor however, I was also reminded tonight of other anchors that we have in this life to help keep us grounded and I realized that part of my problem lately is I haven’t been consistently working out & lifting weights like I usually do, something that will be remedied in the coming weeks.

    I’m reminded of an article I read a really long time ago by punk/rock artist Henry Rollins. I know it’s long, but it’s definitely worth the read.

    I believe that the definition of definition is reinvention.

    To not be like your parents. To not be like your friends. To be yourself. Completely.

    When I was young I had no sense of myself. All I was, was a product of all the fear and humiliation I suffered. Fear of my parents. The humiliation of teachers calling me “garbage can” and telling me I’d be mowing lawns for a living. And the very real terror of my fellow students. I was threatened and beaten up for the color of my skin and my size. I was skinny and clumsy, and when others would tease me I didn’t run home crying, wondering why. I knew all too well. I was there to be antagonized. In sports I was laughed at. A spaz. I was pretty good at boxing but only because the rage that filled my every waking moment made me wild and unpredictable. I fought with some strange fury. The other boys thought I was crazy.

    I hated myself all the time. As stupid at it seems now, I wanted to talk like them, dress like them, carry myself with the ease of knowing that I wasn’t going to get pounded in the hallway between classes.

    Years passed and I learned to keep it all inside. I only talked to a few boys in my grade. Other losers. Some of them are to this day the greatest people I have ever known. Hang out with a guy who has had his head flushed down a toilet a few times, treat him with respect, and you’ll find a faithful friend forever. But even with friends, school sucked. Teachers gave me hard time. I didn’t think much of them either.

    Then came Mr. Pepperman, my adviser. He was a powerfully built Vietnam veteran, and he was scary. No one ever talked out of turn in his class. Once one kid did and Mr. P. lifted him off the ground and pinned him to the blackboard.

    Mr. P. could see that I was in bad shape, and one Friday in October he asked me if I had ever worked out with weights. I told him no. He told me that I was going to take some of the money that I had saved and buy a hundred-pound set of weights at Sears. As I left his office, I started to think of things I would say to him on Monday when he asked about the weights that I was not going to buy. Still, it made me feel special. My father never really got that close to caring. On Saturday I bought the weights, but I couldn’t even drag them to my mom’s car. An attendant laughed at me as he put them on a dolly.

    Monday came and I was called into Mr. P.’s office after school. He said that he was going to show me how to work out. He was going to put me on a program and start hitting me in the solar plexus in the hallway when I wasn’t looking. When I could take the punch we would know that we were getting somewhere. At no time was I to look at myself in the mirror or tell anyone at school what I was doing.

    In the gym he showed me ten basic exercises. I paid more attention than I ever did in any of my classes. I didn’t want to blow it. I went home that night and started right in. Weeks passed, and every once in a while Mr. P. would give me a shot and drop me in the hallway, sending my books flying. The other students didn’t know what to think. More weeks passed, and I was steadily adding new weights to the bar. I could sense the power inside my body growing. I could feel it.

    Right before Christmas break I was walking to class, and from out of nowhere Mr. Pepperman appeared and gave me a shot in the chest. I laughed and kept going. He said I could look at myself now. I got home and ran to the bathroom and pulled off my shirt. I saw a body, not just the shell that housed my stomach and my heart. My biceps bulged. My chest had definition. I felt strong. It was the first time I can remember having a sense of myself. I had done something and no one could ever take it away. You couldn’t say **** to me.

    It took me years to fully appreciate the value of the lessons I have learned from the Iron. I used to think that it was my adversary, that I was trying to lift that which does not want to be lifted. I was wrong. When the Iron doesn’t want to come off the mat, it’s the kindest thing it can do for you. If it flew up and went through the ceiling, it wouldn’t teach you anything. That’s the way the Iron talks to you. It tells you that the material you work with is that which you will come to resemble. That which you work against will always work against you.

    It wasn’t until my late twenties that I learned that by working out I had given myself a great gift. I learned that nothing good comes without work and a certain amount of pain. When I finish a set that leaves me shaking, I know more about myself. When something gets bad, I know it can’t be as bad as that workout.

    I used to fight the pain, but recently this became clear to me: pain is not my enemy; it is my call to greatness. But when dealing with the Iron, one must be careful to interpret the pain correctly. Most injuries involving the Iron come from ego. I once spent a few weeks lifting weight that my body wasn’t ready for and spent a few months not picking up anything heavier than a fork. Try to lift what you’re not prepared to and the Iron will teach you a little lesson in restraint and self-control.

    I have never met a truly strong person who didn’t have self-respect. I think a lot of inwardly and outwardly directed contempt passes itself off as self-respect: the idea of raising yourself by stepping on someone’s shoulders instead of doing it yourself. When I see guys working out for cosmetic reasons, I see vanity exposing them in the worst way, as cartoon characters, billboards for imbalance and insecurity. Strength reveals itself through character. It is the difference between bouncers who get off strong-arming people and Mr. Pepperman.

    Muscle mass does not always equal strength. Strength is kindness and sensitivity. Strength is understanding that your power is both physical and emotional. That it comes from the body and the mind. And the heart.

    Yukio Mishima said that he could not entertain the idea of romance if he was not strong. Romance is such a strong and overwhelming passion, a weakened body cannot sustain it for long. I have some of my most romantic thoughts when I am with the Iron. Once I was in love with a woman. I thought about her the most when the pain from a workout was racing through my body. Everything in me wanted her. So much so that sex was only a fraction of my total desire. It was the single most intense love I have ever felt, but she lived far away and I didn’t see her very often. Working out was a healthy way of dealing with the loneliness. To this day, when I work out I usually listen to ballads.

    I prefer to work out alone. It enables me to concentrate on the lessons that the Iron has for me. Learning about what you’re made of is always time well spent, and I have found no better teacher. The Iron had taught me how to live.

    Life is capable of driving you out of your mind. The way it all comes down these days, it’s some kind of miracle if you’re not insane. People have become separated from their bodies. They are no longer whole. I see them move from their offices to their cars and on to their suburban homes. They stress out constantly, they lose sleep, they eat badly. And they behave badly. Their egos run wild; they become motivated by that which will eventually give them a massive stroke. They need the Iron mind.

    Through the years, I have combined meditation, action, and the Iron into a single strength. I believe that when the body is strong, the mind thinks strong thoughts. Time spent away from the Iron makes my mind degenerate. I wallow in a thick depression. My body shuts down my mind. The Iron is the best antidepressant I have ever found. There is no better way to fight weakness than with strength. Once the mind and body have been awakened to their true potential, it’s impossible to turn back.

    The Iron never lies to you. You can walk outside and listen to all kinds of talk, get told that you’re a god or a total bastard. The Iron will always kick you the real deal. The Iron is the great reference point, the all-knowing perspective giver. Always there like a beacon in the pitch black. I have found the Iron to be my greatest friend. It never freaks out on me, never runs.

    Friends may come and go.

    But two hundred pounds is always two hundred pounds.

    Iron and The Soul – Henry Rollins – originally written for Details Magazine

    In this time of turmoil where people seem to be losing their minds around you, who and what are you anchoring yourself to?

    Do you need to re-evaluate your anchors and what you’re tying yourself to?